An open SIP policy is a good thing. But a program for interoperability is even better. It’s easy to say that customers are welcome to use any SIP compliant device that they so choose. But how do you know that this actually works, and works well?More
The danger, I guess, of thinking about how useful a social network can be to leverage is that we can lose sight of the simple, easy ways to communicate that don't require that social network at all.More
With just a few days to go before VoiceCon kicks off in San Francisco, I'm wrapping up my plans to to spend time with a few more DevConnect partners during the show. More
Every carpenter or seamstress knows the adage "Measure twice, cut once." And if you've been involved in a converged network migrations, you probably have your own variation of this, covering your need to measure and assess your data network infrastructure and voice usage before you implement and migrate your voice traffic to IP. But with today's UC and cloud-based applications, you really need to continually measure and assess.More
Do conference calls end up being less productive, simply because you are spending more time trying to understand who is saying what rather than what they are saying? If so, perhaps it's time to do a little remodeling of your communications architecture and consider futureproofing with high-definition voice. After all, you wouldn't really want your next TV to simply be a black-and-white model, even if you mostly watch old I Love Lucy reruns, now do you? More
In elementary school, we're taught lots of valuable lessons, often compressed into sound bites like "Where there's smoke, there's fire." While it may not always be true, the statement is meant to serve as a warning--if you don't take action in certain situations or under certain conditions, inevitable results will follow. More
Having spent enough time sitting in west coast hotel rooms while participating on early morning east-coast conference calls, I've learned a few things. First, never assume that there is a desk (or desk chair). Second, never assume that the power outlet is located anywhere near the desk. And lastly, never assume that the hotel phone is a speaker phone. So now I bring my own. More
Over the last week or so, I've been the recipient (or perhaps the source, depending upon where you sit in my social network graph) of a number of discussions centered around "fun". Fun, as in linking an Avaya IP Office system to a coffee machine.More
Jon Alperin is a twenty-year veteran of the telecommunications and high tech industry. He has worked in a variety of Service Provider and Consumer-oriented technology companies in roles ranging from developer and system architecture, to product and marketing management.
Since joining Avaya in 2001, Jon has spent time in corporate strategy and technology focusing on industry disruption and innovation. He has also managed several of Avaya's critical technology-based alliances. Currently, Jon leads developer marketing efforts for the Avaya DevConnect program and is active in many of Avaya's social media programs.
